FAQ

Some frequently asked questions from our customers.

Q: When can I expect to receive my piece?
A: We will contact you within 24 hours of your purchase to schedule a delivery time that works for you! Typically not more then a week, often within the next few days.

Q: In what condition will my piece arrive?
A: Vintage furniture is old by definition so we put together this handy guide for more information. Each product listing will describe the condition according to this guide.

Q: Where do you deliver?
A: We offer delivery services within Washington and Oregon, primarily servicing the Seattle and Portland areas. If you are within range of these major centers we will discuss with you on a case by case basis. Additional delivery charges may apply depending on distance from our standard routes.

Q: Is there a delivery fee?
A: If you are in Seattle, then no! Pricing includes delivery. If you are in Portland there is an additional $250 delivery fee. If you are located in Washington or Oregon State but are outside of Seattle or Portland, please send us an email to discuss delivery options before completing your purchase. More information here.

Q: Do you offer in-person viewings? 
A: At this time, our warehouse is not open to the public, and we do not offer in-person viewings or pickups. However, we strive to provide detailed descriptions and images of our furniture online to help you make an informed decision. Additionally, we are available to answer any additional questions you may have before making a purchase.

Q: Can I return my piece?
A: No. All sales are final. We aim to be as transparent as possible in our product listings and condition guide but we understand the vintage means old and that can mean something a bit different to each person. If you are unsure and need more photos, please let us know!